TERMS OF BOOKING AND CANCELLATION
IL CASALE DI GIULIA
Please read the booking rules below carefully. Each booking, after its confirmation, has the value of a contract in accordance with current Italian legislation. The contract is binding for those making the booking.
You can send a request for availability from our website or via e-mail and wait for our response. Alternatively, you can make an online reservation by following the instructions available on our website. Following the request you will receive an offer (non-binding). The reservation is to be considered confirmed only after our written communication showing the total price of the stay and after the payment of the deposit, to be made within 15 days by our confirmation. If the payment is not made within the requested time, the reservation is to be understood as null. The reservation becomes binding for ILCASALE DI GIULIA only upon receipt of a copy of the payment receipt of the deposit or of the credit card details on which to make the authorized withdrawal.
Confirmation of booking implies acceptance of our cancellation and deposit terms.Upon arrival it is mandatory to present a document of recognition for each person. To make changes to the reservation you need to contact the reception staff, who will do everything possible to meet the request. However, we can not guarantee the fulfillment of this request. If the booking is moved to a period for which the price is higher than the amount paid, the customer is required to pay the difference.
Payment Methods – General Conditions:
A deposit is required no later than 15 days from the date of confirmation of the booking. In case of failure to receive the deposit within the indicated dates, the reservation is void. The same applies to the balance.
In the case of non-payment of the deposit, the reservation will be cancelled. The amount of the deposit is equal to 30% of the total amount of the stay. As required by the civil code in art. 1385, will not be refunded in case of cancellation beyond the terms specified below or non-presentation.
Accepted payment methods: bank transfer and credit card.
The balance of the reservation must be paid upon departure.
For payments by bank transfer, we indicate the following Account holder:
IL CASALE DI GIULIA s.a.s. – Via Ancarano, 15 – 60020 Sirolo – AN
Cancellation Policy (individual bookings)
Any booking cancellation must be communicated in writing.
In case of cancellation, the deposit paid will be returned according to the following procedures:
- cancellation one month before arrival: 100%
- for cancellation between 29 and 0 days the total amount of deposit paid will be retained.
INTERRUPTION OF THE STAY: No refund is due to the guest who decides to interrupt the stay already undertaken and therefore is required to pay the entire stay booked.
NoShow: in case of no-show, the deposit paid will be withheld.